Privacy Policy

1. Who we are

Kelvyn Supply LLC operates this website to introduce Kelvyn Flow and respond to product enquiries. For privacy questions, contact nurnajirah66@gmail.com.

This policy covers this website, enquiries submitted through its form, and correspondence sent to us. Data processed inside a separately contracted software service is subject to the privacy information and agreements provided for that service.

2. Information we receive

When you email us or submit our enquiry form, we receive your name, email address, selected product interest, and any company name, phone number, or message you choose to include. Name and email are required for the form; company, phone, and message are optional. Please do not send passwords, payment card details, or sensitive personal information.

Our hosting provider may process technical information, such as IP addresses, browser information, requested pages, and access times, to deliver and secure the website. If website access requires authentication, the hosting provider handles that sign-in under its own privacy terms.

This marketing website does not provide customer accounts or process payments. Our enquiry form saves the information you submit in the website’s enquiry database. Authorized administrators can review enquiries in a password-protected management area. Emailing us directly is a separate way to contact us.

3. How information is used and shared

We use enquiry information to answer questions, discuss requested products or services, and maintain relevant correspondence. We may also use information where necessary to protect our systems, address disputes, or meet legal obligations.

Our hosting, database, and email providers may process information as needed to deliver their services. Enquiry records are accessible to authorized administrators. We use technical request information to limit abuse of the enquiry and login endpoints. We may disclose information when legally required or necessary to protect lawful rights. Information may be processed in locations where those providers operate, subject to applicable legal requirements.

Where applicable law requires a legal basis, processing may be necessary to respond to a request before entering a contract, serve legitimate interests in business correspondence and website security, or comply with legal obligations.

4. Cookies and external resources

We do not embed advertising trackers or analytics tools in this website. The hosting platform may use essential cookies or similar technologies for delivery, security, or authentication. Those platform functions are subject to the provider's policies. Administrator sessions use an essential cookie to maintain secure access. Enquiry form fields are not used for advertising tracking.

The website may request fonts from Google Fonts. This involves a connection to Google's servers, which can receive technical request information such as your IP address and browser information. See Google Fonts privacy information.

5. Retention and security

We retain enquiry records and correspondence for as long as reasonably needed to handle the enquiry, maintain relevant business records, resolve disputes, and meet applicable legal requirements. The appropriate period depends on the nature of the request and any continuing business relationship. Hosting logs are governed by the hosting provider's settings and retention practices.

No website, email service, or transmission method is completely secure. Please limit the personal information you send to what is needed for your enquiry.

6. Your choices and rights

You can contact nurnajirah66@gmail.com to ask about your information or request access, correction, or deletion. Depending on applicable law, you may also have rights to restrict or object to processing, obtain portable information, withdraw consent where processing relies on consent, or complain to a relevant data protection authority.

We may need limited information to verify a request. Some records may need to be retained for legal obligations or legitimate purposes permitted by law.

7. Children and other websites

This website is intended for business users and is not directed at children. Contact us if you believe a child has sent us personal information.

External websites and software services have their own privacy practices. Review their notices before providing information.

8. Updates

We may update this policy when our website or information practices change. The date above identifies the latest version. Where required, we will provide additional notice before introducing materially different uses of personal information.